01
Small Team
You have a handful of people but nobody owns Workspace, access, or SaaS accounts.
- Google Workspace or Microsoft 365 admin
- User setup and offboarding
- Password and MFA support
- Basic access reviews
Managed IT Services
A modern digital office support layer for small and remote teams.
Foundational IT support for cloud workspaces, SaaS tools, users, access, onboarding, offboarding, and basic security hygiene.
Fit check
Is this for you?
02
Remote Team
Your team works across locations and cloud tools are starting to sprawl.
- SaaS account management
- Shared drive permissions
- Onboarding/offboarding checklists
- Monthly reporting and improvement calls
03
Growing Business
You need a steady IT partner—not a break-fix freelancer—for vendors, docs, and ops.
- Helpdesk and priority support
- IT documentation
- Vendor coordination
- Quarterly improvement roadmap
Not sure which fits?
Tell us where you are today—we'll recommend the right starting package on a quick discovery call.
Managed IT packages
Choose the right support level for your team.
Foundational cloud workspace, SaaS admin, and access hygiene for small and remote teams—not enterprise MSP theater.
Not sure which package fits? Book a Discovery Call
IT Essentials
Core workspace admin and helpdesk for small teams.
Scoped after a discovery call — no budget needed to start.
- Up to 5 users
- Google Workspace or Microsoft 365 admin
- User setup and removal
- Password reset support
- Monthly access review
What's included
- Up to 5 users
- Email/helpdesk support
- Microsoft 365 or Google Workspace admin
- User setup and removal
- Password reset support
- Basic access management
- MFA setup guidance
- Monthly access review
Timeline
1–2 weeks
Typical onboarding time
Best for
Small teams that need help managing accounts, access, and basic support.
Not included
- Software licensing fees
- Hardware purchases
Managed Digital Office
Most popular
Organized cloud tools and priority IT support.
Scoped after a discovery call — no budget needed to start.
- Up to 15 users
- Priority support
- SaaS account management
- Onboarding/offboarding checklists
- Monthly reporting
What's included
- Up to 15 users
- Everything in IT Essentials
- Priority support
- SaaS account management
- Shared drive and permissions support
- Onboarding/offboarding checklists
- Monthly reporting
- Monthly improvement call
- Basic security hygiene checklist
Timeline
2–3 weeks
Typical onboarding time
Best for
Remote teams and growing businesses that need organized cloud tools and IT support.
Not included
- Software licensing fees
- Hardware purchases
Managed IT + Ops Partner
Ongoing IT, SaaS, vendor, and digital operations support.
Scoped after a discovery call — no budget needed to start.
- Up to 30 users
- Helpdesk support
- IT documentation
- Vendor coordination
- Quarterly IT roadmap
What's included
- Up to 30 users
- Helpdesk support
- Microsoft 365 or Google Workspace admin
- SaaS management
- Access control
- Basic device inventory
- IT documentation
- Vendor coordination
- Monthly report
- Quarterly IT improvement roadmap
- Light automation/process support
Timeline
3–4 weeks
Depends on current tool stack
Best for
Growing teams that need ongoing IT, SaaS, access, vendor, and digital operations support.
Not included
- Software licensing fees
- Hardware purchases
Need something custom?
We'll scope IT support around your team size and tool stack.
- Custom user counts
- Multi-workspace setup
- Specialist coordination
- Bundled VA or website care
Individual services
Prefer to start with one lane?
Our Process
From audit to organized—and supported after.
A clear path so your cloud workspace stays documented, secure, and easy to manage.
01
Discovery Call
We learn your team size, tools, access pain points, and support expectations.
02
Workspace Audit
We review accounts, permissions, SaaS sprawl, and security hygiene gaps.
03
Setup & Cleanup
We organize Workspace or M365, drives, groups, and access structures.
04
Documentation
We document users, tools, processes, and escalation paths your team can follow.
05
Handover
We onboard your team to support channels, checklists, and monthly rhythms.
06
Ongoing Support
Monthly reviews, access hygiene, and improvements keep the digital office steady.
One-time services
One-time IT setup
Ideal for new businesses, growing teams, or companies that need to clean up their digital workspace.
IT Setup Audit
Scoped after a discovery call — no budget needed to start.
Review of accounts, access, tools, and security hygiene.
Google Workspace / Microsoft 365 Setup
Scoped after a discovery call — no budget needed to start.
Full workspace setup with users, drives, and permissions.
New Employee Onboarding Setup
Scoped after a discovery call — no budget needed to start.
Accounts, access, and checklist for a new hire.
Employee Offboarding / Access Removal
Scoped after a discovery call — no budget needed to start.
Secure removal of access across tools and shared drives.
Email / Domain / DNS Setup
Scoped after a discovery call — no budget needed to start.
Domain, DNS, and business email configuration.
Need a bundled setup?
Combine workspace setup with website launch or VA support in a digital operations bundle.
Beyond this lane
Need more than one service?
FAQ
Common questions
Clear answers before we scope the work together.
Is this enterprise MSP or cybersecurity work?+
No. This is practical digital office support—Workspace or M365 admin, SaaS management, access hygiene, and helpdesk-style support. For advanced cybersecurity or compliance-specific work, we can coordinate with qualified specialists.
Which cloud platforms do you support?+
We primarily support Google Workspace and Microsoft 365, plus the SaaS tools your team already uses. We'll confirm fit on the discovery call.
How quickly can you onboard our team?+
IT Essentials typically onboard in 1–2 weeks. Larger packages depend on how many users and tools need cleanup—we'll give you a realistic timeline in the proposal.
Are software licenses included?+
Software licensing, hardware, and third-party subscription fees are usually billed separately unless clearly included in your proposal.
Can you combine IT with website or VA support?+
Yes. Digital operations bundles combine managed IT, VA hours, and website care under one coordinated partner.
What happens when someone joins or leaves?+
Managed Digital Office and Ops Partner plans include onboarding/offboarding checklists and access removal so leavers don't keep access to shared tools.
Ready to organize your digital office?
Book a discovery call. We'll review your tools, recommend the right starting package, and send a clear scoped proposal.
Request IT Support Proposal